Privacy Policy

Privacy Policy

Last Updated: March 14, 2026

1. Introduction

Welcome to CB Air Conditioning and Maintenance.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, submit a contact form, or communicate with us via phone, email, or text message. Our services are provided locally in Hawai‘i only, and we do not conduct business or sell services online.

2. Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name

• Phone number

• Email address

• Property address

• Details related to your HVAC service inquiry

We may also collect limited technical data automatically, such as:

• IP address

• Browser type

• Device type

• Website usage data

This information helps us provide and improve our services.

3. How We Use Your Information

Your information is used to:

• Respond to inquiries

• Provide estimates

• Schedule services

• Communicate about ongoing projects

• Improve our services

We do not sell products or services online and do not use your information for unsolicited marketing.

4. SMS Disclosure & Consent

By providing your phone number or submitting a contact form, you consent to receive text messages from CB Air Conditioning and Maintenance related to:

• Service inquiries

• Estimates

• Scheduling updates

• Technician notifications and project updates

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP. Reply HELP for assistance.

Phone numbers are not sold or shared for third-party marketing purposes.

5. Information Sharing

We do not sell, rent, or trade your personal information.

Information may be shared only with trusted service providers necessary to operate our business, including:

• Website hosting providers

• Communication platforms

• Subcontractors assisting with customer service or support

No mobile information collected via SMS opt-in will be shared with third parties or affiliates for marketing or promotional purposes.

All other uses of personal information are excluded from sharing without explicit consent.

6. Your Rights

You may request:

• Access to your personal information

• Correction of inaccurate data

• Deletion of your personal information

• To exercise these rights, contact us directly using the information below.

7. Data Security

We implement reasonable safeguards to protect your information. However, no electronic transmission or storage method can be guaranteed 100% secure. By using our services, you acknowledge this limitation.

8. Cookies

Our website may use cookies to improve functionality and user experience. You can disable cookies through your browser settings, but some features of our website may not function properly without them.

9. Geographic Limitation

Our services are offered exclusively in the State of Hawai‘i. We do not provide services outside of this jurisdiction.

10. Policy Updates

This policy may be updated periodically. Continued use of our services constitutes acceptance of any changes.

11. Contact Information

CB Air Conditioning and Maintenance
Email: [email protected]
Phone: (808) 469-8663